ybet Responsible Gaming

Responsible gaming means approaching online gambling as a form of entertainment — with clear boundaries, a set budget, and the awareness that outcomes are based on chance. For ybet players across Metro Manila, Cebu, Davao, and all over the Philippines, responsible gaming is about staying in the driver's seat every time you log in.

Every game on ybet — whether it's a bingo session, a slot spin, or a live casino round — is built on certified random number generation. There is no strategy that guarantees a win over the long run. House edge is real, and the longer you play, the more likely outcomes will reflect that mathematical reality. Understanding this isn't meant to discourage play — it's meant to keep it healthy.

ybet's responsible gaming framework is built around three core principles:

• Informed play: Every player should understand the odds, house edge, and the nature of variance before wagering.
• Budget control: Only play with money you can genuinely afford to lose — never chase losses with funds meant for rent, food, or savings.
• Knowing when to stop: Winning streaks and losing streaks both end. Recognising when gaming is no longer fun is the most important skill a player can have.

Problem gambling can develop gradually, and it isn't always easy to recognise in yourself. ybet encourages all players to check in honestly with their gaming habits on a regular basis. Some of the most common warning signs include:

ybet's self-exclusion tool is one of the most important player protection features we offer. If you feel that you need a significant break from gambling — whether for a few months or permanently — self-exclusion gives you a firm, enforceable boundary that ybet will honour without question.

Here's how self-exclusion works on ybet:

• Log into your ybet account and navigate to the Responsible Gaming section of your account settings.
• Select the self-exclusion option and choose your desired exclusion period: 6 months, 1 year, 3 years, or permanent.
• Confirm your selection. Your account will be suspended immediately — you will not be able to log in, deposit, withdraw (outside of pending withdrawal requests), or place bets.
• ybet will also suppress all marketing communications to your registered email and mobile number for the duration of the exclusion.
• Self-exclusion periods cannot be reversed early. This is intentional — the purpose is to create a genuine barrier, not a soft pause.
• Upon expiry of your chosen exclusion period, you will need to proactively contact ybet support to request reactivation, which includes a mandatory responsible gaming reminder.

Alternatively, you can request self-exclusion by contacting the ybet support team directly at support@ybet.bio with the subject line "Self-Exclusion Request." Our team will process the request within 24 hours and confirm by email once completed.

One of the most effective ways to keep gambling healthy is to set a firm budget before you start — and stick to it. ybet provides several tools to help you manage your spending directly from within your account:

To activate any of these limits, go to Account Settings → Responsible Gaming after logging into your ybet account. Limits take effect immediately. If you request an increase to an existing limit, a mandatory 7-day waiting period applies before the higher limit becomes active — this cooling-off period exists to ensure decisions are not made impulsively after a loss.

ybet has zero tolerance for underage gambling. The platform is restricted to players aged 21 and above and all registrations require government-issued ID verification before any real-money play is permitted. Accepted Philippine IDs include passports, driver's licences, SSS/UMID cards, and PhilSys National IDs.

If you share a device or a home with young people, ybet strongly recommends taking the following precautions:

• Always log out of your ybet account when you are not actively using it.
• Never save your ybet password in a shared browser or on a shared device.
• Consider enabling device-level parental controls on shared computers, tablets, or phones.
• Talk openly with young people at home about the legal age restrictions on gambling in the Philippines and the reasons those restrictions exist.

Asking for help is a sign of strength, not weakness. If you or someone you care about is experiencing difficulties related to gambling, support is available — confidential, non-judgmental, and free. ybet works in alignment with PAGCOR's responsible gaming standards and encourages players to reach out whenever they need to.

Support options available to ybet players in the Philippines:

• ybet Responsible Gaming Support: Contact our 24/7 Filipino-speaking support team at support@ybet.bio with the subject line "Responsible Gaming Help." We can activate limits, process self-exclusion, or simply listen and refer you onward.
• PAGCOR Responsible Gaming Program: The Philippine Amusement and Gaming Corporation operates a dedicated responsible gaming initiative for players affected by gambling-related harm. ybet is regulated under PAGCOR oversight and supports their resources.
• National Center for Mental Health (NCMH): The NCMH in Mandaluyong City provides mental health support services, including for gambling-related concerns. Their crisis hotline is available to Filipinos nationwide.
• Gamblers Anonymous Philippines: A peer support community for individuals who want to stop gambling. Meetings are held in Manila, Cebu, Davao, and other cities, as well as online.
• Family and friends: Sometimes the most important conversation is the one closest to home. Talking honestly with people you trust about your gambling habits is often the first and most powerful step.